FREQUENTLY ASKED QUESTIONS

         

Do you have Allergy free bedding?

Please advise us when booking if you suffer from allergies so that we can make your stay at The White Lion Inn as comfortable as possible.

My baggage is really heavy?

If you are unable to carry your own bags, then please ask any staff member for assistance and arrangements will be made to carry your luggage.

What time is Breakfast?

Breakfast is served from 8.30am to 9.30am and is included in the room rate.

When is the Bar & Restaurant open?

Bar is open all day from 12pm to 10.30pm.
Lunch is served between:
12pm – 2.30pm

Dinner is served between:
6.00pm – 8.30pm

What is your Cancellation Policy?

The cancellation policy requires all amendments and cancellations to be finalised 7 days prior to the booked arrival date. Any changes following this time will result in a 100% room charge being applied to the credit card used to confirm the booking. All tariffs are subject to alteration without prior notice. Please note any booking cancellations must be received in writing.

When can I check in/out?

From 4.00pm onwards, however guests may register from 12.00pm and leave their luggage.
Please kindly vacate the room by 11.00am.

Do you provide Cots & Extra Beds?

Travel Cots are available at an additional charge of £5.00 per night to be booked in advance.
A Z bed is available at the time of booking for an additional charge of £10.00 per night (premium rooms only).

Do you cater for food allergies?

Please advise us when booking if you have any special dietary requirements, so we can notify the kitchen.

Is there a local Doctor?

If you need to contact a GP during your stay, please contact the nearest surgery in Grassington:

Grassington Medical Centre
9 Station Road
Grassington
Skipton
Tel: 01756 752313

Are you Dog friendly?

We accept well behaved dogs in our ground floor rooms and public areas of the Inn. There is an additional charge of £5 per night. A complimentary water bowl and dogs biscuits are available at the bar.

Are children welcome?

Children are very welcome at the White Lion Inn when accompanied by an adult.
Travel Cots and highchairs can be provided on request and a children’s menu is available. We kindly request that children are not in the bar after 9.00pm.

What do I do in case of a Fire or Emergency?

The Inn is fully equipped with fire prevention devices. For your additional safety, please familiarise yourself with the fire alarm locations, exit routes, and fire safety guides located on the back of your room door and in the guest information pack.

How often are the rooms serviced?

Your room will receive a service daily. Please leave any towels you require changing in the shower. If required please ask for additional towels, soaps, toilet rolls etc from a member of staff.

Do you have an Iron & Board?

Available on request, please contact a member of staff.

Do you provide Newspapers?

A selection of daily papers are available in the Bar, please don’t remove as they are for the benefit of all the guests.  If you would like to order a daily newspaper for your stay, please ask at the bar.

Where can I Park my car?

We have limited car parking so would be grateful if you could park as efficiently as possible. If you are not requiring your car during your stay please let us know and we can double up the space or request you park behind the pub.

Can I have Take Away food?

Take away food is not permitted in the bedrooms.

Are there any Taxis available?

Please contact reception or the bar staff to book a taxi, we recommend using:
Dales Cab Company – 07515 868788
A1 Skipton Taxis – 01756 701122
Station Taxis – 01756 700777

Do you permit smoking?

We operate a strict no-smoking policy throughout the Inn and there are fire sensors in each room.

Do you offer Wi-Fi?

Free wireless internet is available throughout the building.

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